SAP Quality Awards 2025: recognition of Metinvest Digital's transformation of personnel assessment
Metinvest Digital, in partnership with Metinvest Group, has won the SAP Quality Awards 2025 for transforming the performance evaluation process for blue-collar employees.
This year, in the Business Transformation – Functional Transformation category, the jury recognized the SAP SuccessFactors scaling project, which enabled the implementation of an objective quarterly performance evaluation process at the Kametstal enterprise.
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The SAP Quality Awards is an annual recognition celebrating companies that implement technology solutions in accordance with the highest standards of quality, innovation, and business impact. Receiving this award means being listed among the best projects in the region that demonstrate effectiveness and excellence in adopting IT solutions.
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Time for strategic change
Before the full-scale war, Metinvest Group already had experience with HR process automation but faced a number of challenges. The existing evaluation system for blue-collar employees:
• Did not take into account the specific criteria relevant to industrial professions
• Often relied on the subjective opinion of the direct manager
• Was conducted only once a year, which was too infrequent for effective feedback and behavior change
• Resulted in low satisfaction among participants
After the invasion began, the challenges intensified. The loss of key assets in Mariupol and Avdiivka, as well as a shortage of specialists due to mobilization and migration, required the HR system to become a tool for retention, motivation, and timely decision-making. Annual evaluations were no longer effective.
A new mechanism was urgently needed — one that would provide fast feedback, increase transparency, and allow employees to clearly understand the connection between their performance and their compensation.
Project implementation
In 2024–2025, the Metinvest Digital technical team completed a full project cycle: from requirement analysis and solution architecture to development, customization, and multi-stage testing. The final step was training the customer’s team to ensure readiness for autonomous work with the new system.
The solution is built on three core pillars:
Technical integration: seamless data exchange and automated process execution without additional configurations.
User interface: mobile access enabling even shop-floor employees without permanent workstations to participate in the evaluation process.
Automated administration: 70% of evaluation criteria are processed automatically, minimizing manual work and eliminating the need for additional oversight.
The efforts of Metinvest Digital and Metinvest Group were highly recognized. Winning the SAP Quality Awards 2025 confirmed that transforming HR processes during wartime is not only possible but essential — and achievable through the synergy of business expertise and advanced digital technologies.
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«The key technical achievement of the project was the integration of SAP SuccessFactors with SAP BTP and Microsoft tools. This enabled a multi-level objective evaluation system and economically efficient, scalable deployment», — Olena Bai, Program Manager, Metinvest Digital.
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Impressive project results
Economic impact:
• Manual data processing costs reduced by 2.5 times
• Evaluation cycle time shortened fivefold
HR impact:
• Elimination of subjectivity
• Increase in employee satisfaction
• Establishment of a culture of regular feedback
IT impact:
• Reuse of existing tools without the need for additional modules
• Lower infrastructure costs
• Fast deployment and streamlined support
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«SAP SuccessFactors has revolutionized our HR strategy by automating the performance evaluation process. Its modular architecture allowed us to safely and scalably digitalize complex HR workflows across a large industrial holding», — Nataliia Zvonenkо, Head of Performance Management Department, Metinvest Holding.
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Technology built for people
This project by Metinvest Digital and Metinvest Group is a story of how Ukrainian industry continues to invest in its most valuable asset — people — despite the challenges of wartime. SAP SuccessFactors has become the foundation for talent management and the creation of a unified corporate culture.
The company is not stopping here. Thanks to a scalable infrastructure, Metinvest Group and Metinvest Digital plan to extend the system to additional mining and metallurgical enterprises, including assets outside the SAP ERP perimeter. This highlights the universal and strategic value of the selected approach.
Article background
Metinvest Digital is the exclusive IT business partner of Metinvest Group and a certified SAP Silver Partner. The company combines deep expertise in SAP solutions, cybersecurity, cloud technologies, and big data management.
Metinvest Digital previously led the implementation of SAP SuccessFactors across more than 15 enterprises, covering over 22,000 employees.
Beyond technical delivery, the company managed organizational change, user training, post-launch support, and the creation of an internal SAP Expertise Center — ensuring the successful adoption and long-term development of the system.
