Head of Analytics and Control

To respond

Candidate Requirements

  • Formation of the Department of Analytics and Control
  • Staff training and staff recruitment
  • Setting goals and monitoring staff (KPI)
  • Calculation, cost control of the service, preparation of measures for its optimization
  • Setting staff development goals
  • Building economic — mathematical models, data for analytical reports (metrics and indicators)

  • Training
  • KPI execution
  • Full higher education statistics (IT is an advantage)
  • Green belt Lean 6 Sigma advantage
  • Certificate Business Coach Advantage
  • Work experience in a large company (preferably IT or IT department)
  • Understanding the Lean 6 Sigma concept and tools, experience in finding and identifying losses in IT processes and business processes

  • Experience with large volumes of data (understanding of IT sphere and customer service)
  • Experience in operational reporting of personnel work based on indicators

  • Experience conducting trainings

  • Excellent knowledge of Excel, Power BI
  • Excellent knowledge of SQL, VBA (Piton advantage)
  • Forecasting
  • Skills in Economic and Mathematical Modeling
  • Effective communication skills
  • Ability to work with large volumes of data (Big Data advantage)

  • Knowledge of English B-1
  • Knowledge ITIL 3.1 (Certificate Advantage)
  • PP Presentation Building Skills
  • IT analysis experience (metrics of the main processes RF, INC, PRB, SLM, KM)
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