Building a Unified Communications System
minutes video conferences of employees communication channels
Metinvest Group faced the need to build a unified telecommunication system at all enterprises. A large number of assets located in different countries, diversity and heterogeneity of their telecommunication systems have created a number of communication tasks, namely:
The centralization of communication infrastructure enabled Metinvest to significantly reduce OpEx at the assets. At the same time, the Group combined communication tools the employees are used to - Skype for Business and Microsoft Office 365 – both for voice and video communications and for online conferences regardless of geographical location of employees. This became possible thanks to integration with Microsoft solutions in the Unified Communications (UC) platform.
Another interesting feature of the implemented Unified Communications solution is that employees can turn their landline phone into a videophone simply by connecting it to a computer with a webcam. The company implemented a technology with which any phone, smartphone, laptop, or meeting room equipment can be turned into an employee’s mobile workplace. Thanks to this functionality, employees do not need to look for meeting rooms and gather together in one place to organize a meeting or meetings.
Metinvest Digital and Cisco have created a unified communications system that can easily be scaled. Infrastructure is managed by only two admins from the same office, although the system includes more than 30 enterprises in Ukraine, Europe, and the USA.
Unified Communications encompasses a number of solutions: