Rolled metal products can be bought online
A network of service metal centers in Ukraine — Metinvest-SMC has launched an online store. Now site visitors can not only familiarize themselves with the presented range of metal products and the current cost, but also place an order online.
Metinvest Digital, as an IT business partner of the project, provided technical support for the implementation of an online store, connection of a contact center and internal integration with SAP ERP and 1C accounting systems.
For effective customer service, the proposed catalog of metal products consists of several classifications: long and packaged steel, sheet metal, tubular products, rolled coils. The catalog also contains a wide selection of special-purpose metal products such as rail fasteners, ball grinders, and the like.
It is important to note that the online store has a user-friendly interface and search engine. Having chosen the desired unit of goods, the site visitor has the opportunity to get acquainted with detailed information: size, marking, coating, scope, compliance of the goods with quality standards, and the like. To place an order, the client just needs to go to the Metinvest-SMC website, select the items he needs and place an online purchase order. After that, the order will be automatically transferred to the 1C system for processing by Metinvest-SMC employees and transferring to distributor partners.
The first stage of the project has now been completed. The current functionality of the online store allows customers to place orders for the purchase of metal products online. The development plans include creating a client account, connecting an acquiring service for cashless payments, providing online tracking of order status and developing other opportunities.
Now the company sells rolled metal products for more than 4.5 thousand Ukrainian enterprises and individuals in Ukraine and more than 100 companies abroad.