Technical Support Engineer

• Support and record-keeping for computer equipment repairs.

• Perform maintenance and repair of computer equipment.

• Provide user support for computer and printing equipment.

• Keep inventory records of computer and printing equipment.

• Secondary or higher technical education. Preferred specializations: radio electronics, microprocessor technology, data transmission systems, programming.

• Experience working with asset/inventory databases.

• Ability to diagnose computer hardware faults down to the replaceable module/block.

• Ability to provide technical support to users both on-site and by phone.

• Ability to perform setup and technical maintenance of computer equipment.

• Ability to configure Windows family operating systems.

• Ability to carry out basic mechanical works with computer equipment (disassembly, assembly, cleaning, lubrication).

• Proficiency with measuring instruments (voltmeter, ammeter, ohmmeter).

• Knowledge of the main types of computer equipment, their structure and operating principles (desktop, laptop, monitor, UPS, laser/inkjet printer, switch, router, xDSL modem, xDSL switch).

• Understanding of types, methods and specifics of interconnection/compatibility of computer equipment.

• Ability to diagnose damage to information communication lines (Ethernet, xDSL, FO).

• Knowledge of the main types of data networks and principles of their design and operation.

• Official employment and protection in accordance with the laws of Ukraine.

• Medical insurance.

• Workplace located at Zaporizhstal.

• Collaboration with global technology vendors (SAP, Microsoft, Micro Focus, Schneider Electric, Siemens, Cisco).

• Corporate training from the L&D Center.

• Corporate library and online courses from leading universities.

• Unique experience in digital transformation projects for mining & metallurgical enterprises within Metinvest Group.