Metinvest Digital has received a certificate of compliance with ISO 20000-1:2018

In December 2024, Metinvest Digital received the ISO 20000-1:2018 certificate, confirming the compliance of its IT service management system with the highest international standards. Our system ensures quality planning, delivery, support, and improvement of services, as well as effective risk control related to IT operations.»

«Obtaining the ISO 20000:2018 certificate is comparable to conquering a mountain peak. This journey requires preparation and team cohesion. It is the maturity of an IT company and the application of the best global practices that help conquer this height and overcome the steep challenges of complex requirements and procedures. The certificate of compliance with the international standard will strengthen the trust of our clients, provide competitive advantages in the market, and enable successful implementation of new projects both in Ukraine and beyond», – said Oleksandr Alimov, Head of the Improvement and Operational Processes Department at Metinvest Digital.

The preparation for the certification audit lasted over a year and involved all major divisions of the Company. Under the coordination of the Improvement and Operational Processes Department, the following tasks were accomplished to ensure successful audit completion:

☑ Conducted an internal audit of the Company’s processes.

☑ Completed all preparatory work for the launch of the certification audit.

☑ During the certification audit, all confirmations of compliance with the Standard’s requirements were provided.

We thank our colleagues for their participation in the certification process. We believe there are many more achievements and peaks ahead of us!